About Us
Welcome to Mascot Ideas CRM, a cutting-edge customer relationship management platform designed to empower businesses of all sizes with intelligent automation, seamless integration, and actionable insights. Based in Indonesia and serving clients globally, we combine local expertise with international best practices to deliver scalable, secure, and user-centric CRM solutions.
Our Mission & Vision
Our mission is to help organizations build stronger customer relationships through intuitive, data-driven tools that simplify complexity and accelerate growth. We envision a future where every business—regardless of size or industry—has access to enterprise-grade CRM capabilities without enterprise-level overhead.
What Sets Us Apart
- Local Support, Global Standards: Our team provides responsive, bilingual (English & Indonesian) support with deep understanding of regional compliance and business workflows.
- Secure & Compliant Infrastructure: Hosted on ISO 27001-aligned cloud infrastructure with end-to-end encryption, regular third-party security audits, and GDPR- and PDP Law-aligned data handling.
- Customizable & Extensible: Modular architecture supports tailored workflows, API-first design, and native integrations with popular tools including WhatsApp Business API, Google Workspace, and major accounting platforms.
Our Commitment to Transparency
We believe trust begins with clarity. That’s why we openly share our policies and practices:
- Privacy Policy — How we collect, use, and protect your personal and business data.
- Disclaimer — Important legal notices regarding service limitations, third-party content, and external links.
- Terms & Conditions — Your rights and responsibilities when using our platform.
Get in Touch
We’d love to hear from you. Whether you have questions, feedback, or want to explore how Mascot Ideas CRM can support your goals, our team is ready to help.
Reach out via Contact Us or email us directly at support@crm.mascotideas.biz.id.
Last updated: March 15, 2025